Here at Alder Associates, we believe Safeguarding is something that everybody should take responsibility for. That’s why we always ensure that every member of our team who works with our paediatric clients have undergone safeguarding training so that they can spot signs of abuse and deal with any disclosures appropriately.

Safe selection and recruitment

We always ensure that our case managers have received training in safe selection and recruitment so that the screening of staff begins from the application stage. Every member of staff has undertaken an enhanced DBS disclosure and we always seek full references from both previous and current employers. For even greater peace of mind, we carry out further checks with any voluntary organisations or employers that the applicant has worked with in a role which involved working with vulnerable adults or children. New staff members undergo a comprehensive induction and are formally supervised on a regular basis once in post.

Information Sharing And Whistleblowing

We encourage whistleblowing, with all staff having been fully trained in child protection, safeguarding and the appropriate procedure to follow if they have concerns about managers, colleagues or anyone else who works with a paediatric client. We actively encourage staff to discuss the concerns they have and encourage awareness of any signs that could indicate abuse. Should family members or staff have any concerns about our management, they can approach the Local Authority Designated Officer (LADO) who will confidentially deal with their concerns. We have a robust confidentiality policy in place, and all staff are fully aware of the GDPR regulations. All information will only be shared on a “need to know” basis, with sensitive information being password protected for security. Information sharing is only implemented after consent has been requested and received.

Making a Complaint

As a carer or parent, if you see anything you’re worried about or have any concerns, you can check our policies to find information about how you can make a formal complaint.

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